Reference Waldquelle
As one of the leading suppliers of mineral water in Austria, the company is well aware of its source and responsibility with regard to quality and the environment and places values such as nature, home and family at the center of the company philosophy.
It is refreshing to work with such an innovative and user-friendly CRM solution. I particularly appreciate the offline availability for field service. It allows me to always have customer data at the ready wherever I am.
Robert Puttinger, Field Service Manager
The success story at a glance
Requirements and goals
- Manufacture of soft drinks; production of natural mineral waters
- Goals / requirements
- Flexible, intuitive and customizable CRM solution for maximum usability
- Bundling of contact information and transaction data in a central database
- Reporting and sales activities
- Administration of visit reports and opportunities
- Storage of visit frequency, incl. planning follow-up visits
- Offline availability
Benefits and advantages
- Quick access to the data of prospects thanks to central data management
- Time savings due to the seamless digitalization of all relevant interaction information
- Automatic storage of visit frequency, incl. reminder function and planning follow-up visits
- Simple and centralized documentation secures knowledge for all employees
- Mobile support for field service
- Analyses and clear displays provide a robust basis for decision-making
- Intuitive operation, flexibility and solution that grows with your business
Industry
Food/Consumer GoodsCustomer since
2022Website
https://waldquelle.at/Supporting partner
Saldo EDV-Beratung Gesellschaft mbH, St. PöltenCAS genesisWorld
The powerful CRM solution
CAS genesisWorld is the complete customer relationship management solution. It's so flexible that it can be tailored precisely to your needs and so powerful that you can get started straightaway – CAS genesisWorld can be seamlessly extended as your business expands. A range of smart modules and interfaces means that there is a solution for every requirement. CRM means that you can concentrate on your core businesses, while CAS genesisWorld deals with your processes.
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