Reference Sylphen
Sylphen is an IT system house and a full-service partner for medium-sized businesses. The company combines reliable IT service with individual software development.
CAS genesisWorld offers us the configuration options that we, as a software and IT company, want from a CRM solution. We were able to tailor CAS genesisWorld to fit our solution requirements.
Dipl.-Inf. Ralph Boßler, Managing Director
The success story at a glance
Requirements and goals
- More functions than in the enterprise management system CRM module
- Ease of use
- Structural support to Sales
- Integration into the existing enterprise management system
- Telephone and e-mail integration
- Mobile access to information
Benefits and advantages
- Our own staff were able to easily configure the solution in no time at all
- Tailored advice based on 360-degree view of customers/prospects
- Greater transparency thanks to centralized storage of sales information, history and continually updated status
- More efficiency when working with a custom solution tailored to business processes
- Simplified data entry, no duplication thanks to interface between CRM and enterprise management system
- Finding information now quicker and easier thanks to user-friendly search functions, filters and custom views
- Well-informed everywhere, at all times, thanks to the digital dossier containing all relevant information
Read the full success story here
Reference Report
CAS genesisWorld
The powerful CRM solution
CAS genesisWorld is the complete customer relationship management solution. It's so flexible that it can be tailored precisely to your needs and so powerful that you can get started straightaway – CAS genesisWorld can be seamlessly extended as your business expands. A range of smart modules and interfaces means that there is a solution for every requirement. CRM means that you can concentrate on your core businesses, while CAS genesisWorld deals with your processes.
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