Reference seleon GmbH
seleon GmbH has been a leading service partner for Medical Technology companies in Central Europe for over 20 years, focusing on the areas of development, production and consulting. They develop first-class medical products on the basis of a pronounced innovative strength and technological ambition, thus providing sustainable added value for national and international customers.
We finally found a functional CRM system for sales in CAS genesisWorld! Managing contacts is child's play and we have significantly improved transparency thanks to centralized access to all our important information - thus enabling us to react quickly.
Fabiola Hartung-Linz, Sales Coordinator & Marketing Manager
The success story at a glance
Requirements and goals
- Consistent data structure
- Central repository of customer data
- Telephone acquisitions
- Model opportunities
- Follow-up history for the quote phase
- Simple reporting
- Mobile access to data
Benefits and advantages
- Every employee is on the same page thanks to the digital customer and project dossiers which contain all relevant information and interaction data for instance: (E-mails, documents, telephone notes, quotes, invoices and so on)
- Shorter lines of communication and less time and effort spent searching, mean that all data found very quickly in just a matter of a few mouse clicks, or is constantly available through custom views
- Efficient telephone acquisitions through follow-up calls and the always up-to-date documentation
- Extensive reports and business insights provide a solid foundation for sound decision-making
- Seamless availability of mobile data when visiting customers
- Rapid capture of leads when attending trade fairs and effortless support for multi-phase marketing campaigns
Industry
ServicesCustomer since
2011Website
www.seleon.com/deSupporting partner
mpl Software GmbH, StuttgartCAS genesisWorld
The powerful CRM solution
CAS genesisWorld is the complete customer relationship management solution. It's so flexible that it can be tailored precisely to your needs and so powerful that you can get started straightaway – CAS genesisWorld can be seamlessly extended as your business expands. A range of smart modules and interfaces means that there is a solution for every requirement. CRM means that you can concentrate on your core businesses, while CAS genesisWorld deals with your processes.
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