Reference FUJI PACKAGING GmbH
FUJI Machinery looks back on a long history in the construction of packaging equipment and today employs 750 people, including 100 designers and constructors alone. It is therefore not surprising that the medium-sized machine manufacturer has continuously revolutionized packaging technology with its new developments since 1946.
With CAS genesisWorld, we can now easily and efficiently manage our complete customer communication. And everyone in the team can access all data while working from home. This means that our Sales Manager gain valuable time for their main selling tasks.
Susanne Germer-Petersen, Office-Manager / Prokuristin
The success story at a glance
Requirements and goals
- Paperless filing of all customer correspondence
- Online access for all sales and project managers distributed across Germany
- Saving e-mails directly in the customer dossier
- Filter options by sector for e-mail campaigns, such as trade show invitations
- Easy operation of the software
Benefits and advantages
- Digital platform, centralized data storage with various network possibilities and joint value creation of information for the sales team across Germany
- Quick saving of all e-mails directly in the customer dossier with the Microsoft Outlook integration
- Effective project management through transparent digital structures, for example, comprehensive project file and evaluation options
- Targeted customer communication thanks to intuitive filter functions and corporate templates for e-mail campaigns
- Improved overview of the entire sales cycle for management thanks to reporting functions
Industry
EngineeringCustomer since
2005Website
http://www.fuji-packaging.deSupporting partner
servandis GmbH, BremenCAS genesisWorld
The powerful CRM solution
CAS genesisWorld is the complete customer relationship management solution. It's so flexible that it can be tailored precisely to your needs and so powerful that you can get started straightaway – CAS genesisWorld can be seamlessly extended as your business expands. A range of smart modules and interfaces means that there is a solution for every requirement. CRM means that you can concentrate on your core businesses, while CAS genesisWorld deals with your processes.
Start Today with your CRM Success Story
We are happy to assist and support you
