Reference Fraunhofer-Institute IPA
The success story at a glance
Requirements and goals
- Transparent acquisition process
- Consistent pool of data that can accessed by all users
- Flexible, customizable solution
- Good analysis options
- Transparent and cross-departmental knowledge about partners and projects
- Improved, targeted customer care and support
Benefits and advantages
- Overview and transparency for projects and contacts
- Improved quality of customer care and support
- Effective address management
- Cost-effective marketing campaigns
- Extensive project analysis capabilities
- Configurable, flexible CRM system
Industry
ResearchCustomer since
1999Website
www.ipa.fraunhofer.deSupporting partner
itdesign GmbH, Tübingen
Read the full success story here
Reference Report
CAS Research
The CRM Solution for Research Institutes
Research institutes are facing new challenges with ever increasing administrative requirements driving costs, research institutes need a solution that has been designed to handle the industry's unique needs. CAS Research supports research institutes in all important areas, from raising research funds, smoothly managing projects to organizing congresses and conferences. CAS Research is the CRM solution for a new era of innovative research.
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