Reference E-WISE
With E-WISE, online education is an efficient way to work on personal development. Users can choose when and where they want to study and what subject they want to study.
The success story at a glance
Requirements and goals
- Centralized database for all customers
- Mobile use on tablets, smartphones
- Web service/ API enabling connections with e-learning databases
- Overview of all customer contracts, including pre expiry messages so that customers can renew their contracts
- Call center functionality which includes note taking during phone calls
- Integrates with financial software, Management reports
- Selection functions making it easier to contact prospective customers
Benefits and advantages
- Better customer service using the customer dossier with an all-round 360° view of all correspondence, telephone calls, seminar, etc.
- Easier to feed information into the customer dashboard via the integration with our own software
- Major time savings when registering customer information, so employees can use the time for other tasks
- Easy to use Form & Database Designer to create our own objects, tabs and fields in the CRM database
- Improved controlling – can now check project status anytime
Read the full success story here
Reference Report
CAS genesisWorld
The powerful CRM solution
CAS genesisWorld is the complete customer relationship management solution. It's so flexible that it can be tailored precisely to your needs and so powerful that you can get started straightaway – CAS genesisWorld can be seamlessly extended as your business expands. A range of smart modules and interfaces means that there is a solution for every requirement. CRM means that you can concentrate on your core businesses, while CAS genesisWorld deals with your processes.
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